Frequently Asked Questions (FAQ)

Find quick answers to some of the most common questions about Thali.lk, Sri Lanka’s trusted Tamil matrimony platform.

1. What is Thali.lk?

Thali.lk is a Tamil matrimony platform designed to help individuals and families find suitable marriage partners in a safe, trusted, and privacy-focused online environment.

2. How do I create a profile?

You can register by visiting www.thali.lk/register and filling out the required details such as your name, age, location, religion, and partner preferences. You may also add photos and a short bio to make your profile stand out.

3. Is Thali.lk free to use?

Registration is free. However, premium features such as direct messaging or viewing full contact details may require a paid membership. All prices and plans are clearly listed before payment.

4. How is my privacy protected?

Your privacy and data security are our top priorities. We use secure servers and encryption to protect your personal information. You can control what details are visible to other users through your account settings.

5. Can I delete my account?

Yes. You can permanently delete your account anytime from your profile settings. Once deleted, your data will be securely removed from our active database within 45 days as per our Privacy Policy.

6. How are matches suggested?

Matches are suggested based on your profile details such as age, religion, caste (if provided), education, and partner preferences. Our recommendation algorithm ensures that suggestions remain relevant and personalized.

7. How can I report suspicious activity?

If you come across any suspicious profiles or messages, please report them using the “Report” button on the user’s profile or email us directly at support@thali.lk. Our moderation team reviews all reports promptly.

8. Can I edit my details after registration?

Yes, you can edit your information, update photos, or change partner preferences anytime by logging into your account and visiting your profile dashboard.

9. Do you verify user profiles?

We perform verification checks through email, mobile number, and optional ID verification. Verified profiles are marked accordingly to help users identify genuine members.

10. How can I contact Thali.lk support?

You can reach our support team at:
Email: support@thali.lk
Website: www.thali.lk